About Chatbase
Chatbase lets you build a custom AI chatbot by uploading your docs, website URL, or Notion pages. The chatbot can be embedded on your website or integrated via API to handle customer Q&A from your knowledge base.
Confirmed capabilitiesBased on independent testing
✓Custom chatbot trained on your documents, website, and PDFs in minutes
✓Multiple data source ingestion: uploaded files, URLs, and Notion pages
✓Website embed with a single line of code — no development required
✓API access for building custom integrations and workflows
Known limitations
Independently verifiedAgentMatch requires every agent profile to disclose confirmed limitations. This section is mandatory and cannot be hidden or removed by the vendor.
- ⚠Q&A accuracy drops when context is ambiguous or knowledge base has gaps
- ⚠Limited conversation flow customisation versus dedicated chatbot platforms
- ⚠Live handoff to human agents only available on Standard plan and above
Use cases & industries
Categories
Industries
User reviews
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